Question 1

使用 idLink 需要網絡嗎？

Accepted Answer

是的，使用 idLink 需要互聯網接入。 如果沒有穩定的網絡，我們可以設置移動網絡路由器，使用 4G 數據 SIM 卡（或更高版本）連接 idLink 系統中的所有門禁讀卡器。 請聯繫我們的銷售團隊以獲取更多信息。

Question 2

Is network required for using idLink?

Accepted Answer

Yes, internet access is required for using idLink.  If stable network is not available, we are able to set up a mobile network router with use of a 4G data SIM card (or higher) to link up all access readers in the idLink system.  Plase contact our sales team for more information

Question 3

如何解決互聯網停機問題？

Accepted Answer

互聯網服務停機通常是由兩大原因造成的。 一是貴公司所在大樓停電。 另一個常見的原因與 IT 設備有關，即電腦或伺服器設備故障。
鑑於我們正在進入5G世界，移動網絡是最可靠和最有活力的網絡，可以保證穩定的互聯網應用，我們能夠為 idLink 系統構建應急網絡，使用SIM 數據技術   24 小時在您的辦公室互聯網網絡之上運行。 一旦辦公網絡中斷，移動 SIM 卡將自動接管並確保所有門都正常運行。
請聯繫我們的銷售團隊以獲取更多信息。

Question 4

How to combat the issue of internet downtime?

Accepted Answer

Internet service down is usually caused by two major reasons.  One is the power cut of the building where your company is situated.  Another common reason is related to the IT equipment, i.e. the computer or server equipment failure.

Given the fact that we are entering into the 5G world, mobile network is the most reliable and vibrant network which guarantees a stable internet access, we are able to build a contigency network to idLink system, which runs 24 hours with use of data SIM technology on top of your office internet network.  Once the office network is down, the mobile SIM will automatically take over and ensure all doors will function as normal.

Please contact our sales team to understand more.

Question 5

因與使用實體門控制器不同，idLink 會否有因斷電而強制開門的致命風險？

Accepted Answer

答案是否定的，實際上在提出的問題中存在某些誤解。
首先，一旦停電，所有的門都會打開，這一直是各國消防部門的嚴格要求。
當有人試圖入侵門的讀卡器時，門控制器能夠保護門不被打開，因為控制器是由獨立電源供電並連接的，並且該門控制器通常位於難以被竊賊觸及的場所內。但是，如果門控制器斷電，門仍然會打開。
對於idLink 系統，雖然門禁讀卡器配備了直接接觸繼電器，但它不是直接連接到電子鎖，而是辦公室或場所內的智能電源單元 (PSU)，由 24 小時應急電池供電與電子鎖幹接觸。因此，入侵門禁讀卡器無法開門，辦公樓停電也不會導致idLink停止運行。
當然，為了安全起見，正如政府當局所倡導的那樣，安裝警報玻璃箱這樣的緊急開關總是可取的。

Question 6

Will idLink be exposed to the fatal risk of force door open by power cut unlike those using door controllers?

Accepted Answer

The answer is NO and there are actually certain misconceptions in the questions being asked.

First, all doors will be opened once there's a power cut and this is always a strict request of fire departments in different countries.

A door controller is able to protect the door from opening when someone tries to compromise a reader in the front door because the controller is powered and connected with an independent power supply and that door controller is usually situated inside a premises, which is difficult for reach by a burglar.  However, if the door controller lost power, the door will still be opened.

For idLink system, although the access reader is equipped with a direct contact relay but it's not linked directly to the electronic lock but a smart power supply unit (PSU) inside the office or premises, which is backed up by a 24-hour contingency battery with dry contact to the electronic lock.  Therefore, compromsing the front door access reader cannot open the door, nor will the power cut in the office building stop idLink from operating.

Of course, for safety and as advocated by government authorities, installing an emergency switch like Break Glass Detector, is always desirable.

Question 7

Do you need to change your existing locks by using idLink?

Accepted Answer

It is basically an answer of NO Need.

The idLink reader decodes the Dynamic QR Code in the mobile ID via cloud and authenticate access.  The reader is compatible with most of the existing electric / magnetic locks (except hotel locks at the moment).  The idLink system allows users to open a wide variety of acccess points including gates, doors, cabinets, lockers, with their related credentials (Dynamic QR codes or Mifare Cards).  All you need is internet access and power supply.  Please consult our sales teams for more accurate information of compatible locks.

Question 8

使用 idLink是否需要 更改現有的鎖？

Accepted Answer

答案基本上是不需要的。idLInk 閱讀器通過雲端解碼移動 ID 中的動態二維碼並驗證到訪權限。 讀卡器兼容大多數現有的電/磁鎖（目前酒店鎖除外）。 idLInk 系統允許用戶使用相關憑證（動態二維碼或 Mifare 卡）打開各種到訪點，包括大門、閘、櫥櫃、儲物櫃。 您所需要的只是互聯網接入和電源。 有關兼容鎖的更準確信息，請諮詢我們的銷售團隊。

Question 9

增加更多接入設備以應對業務擴展是否容易？

Accepted Answer

idLink 通過獲得專利的雲端虛擬控制器開門解決方案可實現門禁系統的安全運行，而無需在現場使用或需要實體門控制器。 只需添加相關組和相應的讀卡器即可創建多門多點到訪控制系統。
不再需要購買昂貴的 4 門、8 門或 16 門控制器來擴展系統。 可以添加的到訪閱讀器的數量基本上沒有限制。

Question 10

Is it easy to add more access devices to cope with business expansion?

Accepted Answer

idLink's patented door-opening solution via virtual controller on cloud enables a secure operation of access control system without any use or need of physical door controllers on-site.  Multi-doors and multi-sites access control system can be created simply by adding relevant groups and corresponding readers to be attached there.

There is no need to purchase expensive 4-door, 8-door or 16-door controllers to expand a system anymore. There is generally no limit to the number of access readers that can be added.

Question 11

Is Anti-Passback available in idLink Access Control System and easy to apply?

Accepted Answer

The answer is a definite YES.  Since all readers are connected over cloud in the same network, there would not be any problem of data synchronization over different door controllers.  It is actually easier to manage anti-passback than before because there'd not be any complicated wiring and programming needed for physical controllers.
 
Anti-Passback can be set up per door and group under idLink.  That is, anti-passback performed by a pair of IN and OUT readers, or a group of readers in standard operation.  Logical pre-requisite of entering which door(s) before entering a door could be done by tailor-made programming on demand.

Question 12

idLink 門禁系統是否提供防回傳功能且易於應用？

Accepted Answer

答案是肯定的。 由於所有讀卡器都通過雲端連接在同一個網絡中，因此不同門禁控制器之間的數據同步不會有任何問題。 實際上管理防回傳比以前更容易，因為不需要實體控制器任何復雜的接線和編程。
可以在 idLink 下按門和組別設置防回傳。 即由一對IN和OUT讀卡器或一組標準的讀卡器執行反潛回。如需要在進入門之前進入指定的門的邏輯條件， 可以通過按需定制的編程來完成。

Frequently Asked Questions

使用 idLink 需要網絡嗎？

Is network required for using idLink?

如何解決互聯網停機問題？

How to combat the issue of internet downtime?

因與使用實體門控制器不同，idLink 會否有因斷電而強制開門的致命風險？

Will idLink be exposed to the fatal risk of force door open by power cut unlike those using door controllers?

Do you need to change your existing locks by using idLink?

使用 idLink是否需要更改現有的鎖？

增加更多接入設備以應對業務擴展是否容易？

Is it easy to add more access devices to cope with business expansion?

Is Anti-Passback available in idLink Access Control System and easy to apply?

idLink 門禁系統是否提供防回傳功能且易於應用？

Frequently Asked Questions

使用 idLink 需要網絡嗎？

Is network required for using idLink?

如何解決互聯網停機問題？

How to combat the issue of internet downtime?

因與使用實體門控制器不同，idLink 會否有因斷電而強制開門的致命風險？

Will idLink be exposed to the fatal risk of force door open by power cut unlike those using door controllers?

Do you need to change your existing locks by using idLink?

使用 idLink是否需要 更改現有的鎖？

增加更多接入設備以應對業務擴展是否容易？

Is it easy to add more access devices to cope with business expansion?

Is Anti-Passback available in idLink Access Control System and easy to apply?

idLink 門禁系統是否提供防回傳功能且易於應用？

使用 idLink是否需要更改現有的鎖？